FAQ
Frequently asked questions
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How it works
How does DoodleBox turn a drawing into a 3D print?
You upload a photo of your child's drawing. Our team creates a printable 3D model from it, sends you a digital preview to approve, and then prints and ships the finished piece.
How long does it take?
Timelines depend on our production queue and any revisions. You'll see each stage — review, modeling, preview, printing, and shipping — tracked in your account.
What sizes do you offer?
Most creations are a standard keepsake size. Larger prints are available on the Doodle Plus plan. Exact dimensions vary based on the drawing.
Membership & credits
How do credits work?
Each plan includes submission credits. You redeem one credit per creation. Credits are issued after each successful payment and can roll over for a limited time while your subscription is active.
Can I pause or cancel?
Yes — you can pause or cancel anytime from your account. Pausing stops new credits; canceling stops future credits. Previously issued credits remain usable until they expire.
Is there a one-time option?
Yes. If you'd rather not subscribe, you can order a single one-time creation and upgrade to a membership later.
Artwork, privacy & safety
Who can create an account?
Accounts are for adults. A parent or guardian creates the account, uploads artwork, and approves everything. We never create child accounts or collect information directly from children.
Is our artwork kept private?
Yes. Artwork is private by default. We only use a drawing, preview, finished print, child's name, or age in marketing if you give separate, explicit opt-in consent, which you can withdraw.
Are the finished pieces toys?
They are decorative keepsakes and require adult supervision. They may contain small parts and are not toys unless specifically tested and labeled as such.
What about copyrighted characters?
Please submit original artwork. Drawings that closely reproduce copyrighted characters or brand logos are flagged for manual review and may not be produced.
Still have a question? Contact us.